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integration

ServiceNow Incidents

Creates a ServiceNow incident when a FreeSDN alert fires and resolves it when the alert clears. One incident per alert, deduplicated across repeat firings, with an explicit severity-to-urgency mapping.

integrationservicenowticketingitsmalerting

Package

Plugin ID
servicenow-incidents
Version
1.0.3
Author
FreeSDN
Minimum core
26.06.1
Python
>=3.11
SHA-256
930e7dad26fb688cb186b31d9117fbb7d039954acd4f04a11f8231fdbf2e46fb

Install

From inside FreeSDN, open Plugins › Marketplace, sync the catalogue, and install ServiceNow Incidents. The instance verifies the catalogue signature before ingest and the archive checksum before unpacking.

To install the archive directly instead:

curl -fSLO https://registry.freesdn.org/dl/servicenow-incidents-1.0.3.zip
sha256sum servicenow-incidents-1.0.3.zip
# expect: 930e7dad26fb688cb186b31d9117fbb7d039954acd4f04a11f8231fdbf2e46fb

Then upload the ZIP under Plugins › Install from file.

Plugins run in-process with the API. The loader applies import hygiene, ZIP-slip and ZIP-bomb guards, hash-pinned dependencies and per-action permission caps, but it is a cooperative trusted-author model and not a security sandbox. Install what you would be willing to run as application code.

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